Mar 12, 2010

TopSocialBizBlogs for 03/12/2010

Social Business Newsletter

Social Business=Social CRM+Enterprise 2.0 <-delivered from top Blogs

How to Reward Employee Contributions in Enterprise Communities?

Mar 12, 2010 11:14 am

My colleague Gautam Ghosh (@gautamghosh) on rewarding employee contributions in enterprise communities – Behaviors like sharing and collaboration are organizational citizenship behaviors – and are a product of employee’s engagement with the organization. This discretionary effort is not like one’s work behavior – and needs to be rewarded not monetarily – but psychologically. Psychological rewards will impact [...] Related posts:

IT failure: 'Evil is the cure for incompetence'

Mar 12, 2010 11:06 am

Dilbert's thoughtful view on IT failure, politics, and blame.

Come on B2Cs, it’s time to add social geo data to your CRM system

Mar 12, 2010 10:41 am

Social geo data is cluttering the air waves. People are constantly publishing their current location using services like foursquare, Gowalla, and Twitter. Are you leveraging this information to improve your marketing, sales, and customer service efforts? Eh? Yes, I am talking to you, don’t look behind you. I saw you check-in at Starbucks and, while you’re drinking that [...]

Secret of Ford’s Social Media Success

Mar 12, 2010 01:09 am

Ford Motor Company is among a handful of large corporations with many successful Social Media initiatives. One of Ford’s most successful Social Media initiative is a called The Ford Story. This is a website that aggregates Ford’s social web participation along with what others are saying about Ford’s brands. Few other examples of successful Social …

Re-imagining the Browser as a Social Agent

Mar 11, 2010 09:05 pm

Chris Messina (@chrismessina) re-imagines the browser as a “social agent” for Mozilla Labs — and defines how it can do more to facilitate various social behaviors by supporting three verbs that can “socialize” the browsing experience: Connect, Follow, and Share. - Connect: acting as your social agent, the browser becomes an extension of yourself, making [...] Related posts: